Privacy Policy

At LUEUR, your privacy is important to us. We are committed to protecting your personal information and using it responsibly. We collect only the information necessary to process your orders, enhance your shopping experience, and communicate with you about our products and services.

Information We Collect

  • Name, address, and contact details

  • Payment information (securely processed through trusted third-party payment gateways)

  • Purchase history and product preferences

How We Use Your Information

  • To process and fulfill your orders

  • To manage payments and provide order updates

  • To send promotional communications (only with your consent)

  • To improve our website, products, and customer experience

We do not sell, trade, or share your personal data with unauthorized third parties. By using our website, you agree to the terms outlined in this Privacy Policy.

Terms & Conditions

By accessing or making a purchase from LUEUR, you agree to the following terms and conditions:

  • All prices are listed in AED and include VAT, unless stated otherwise.

  • Orders are processed within 1–3 business days.

  • Exchange or return requests must be made within 7 days of delivery.

  • Returned products must be unused and in their original packaging.

  • LUEUR reserves the right to update prices, policies, or product availability at any time without prior notice.